The following are brief descriptions of our services. Contact the Business Office for a complete description.
MONTHLY SERVICES
Business Access Line: Dial tone to a
business location.
Payphone Access Line: Dial tone to a
payphone.
Residence Access Line: Dial tone to a
residential location.
Additional Listing in Directory:
Adding a second listing for a telephone line.
Alerting and Conference System - Common Equipment:
Fire bar equipment.
Alerting and Conference System - Line:
Fire bar equipment.
Cable Pair Lease: Used for
non-telephone purpose.
Custom Calling Features
>3 - Way Calling: Allows the first
call to be put on hold so that a second call can be added. All three
parties can take part in the conversation.
>Anonymous Call Rejection: Calls that
arrive marked as private will be sent to a recording. The called party
will not know that a call was made.
>Automatic Call Back: When a busy line is
called, you can have the telephone system notify you when the called line
becomes idle.
>Call Forwarding (Always): All calls
to your number will be automatically sent to a number you select.
>Call Forwarding Busy: When your line is
busy, calls will be automatically sent to a number you select.
>Call Forwarding Don’t Answer: When
you don't answer your line, calls will be automatically sent to a number you
select.
>Call Forwarding – Selectively: Only
certain numbers that your choose will be automatically sent to a number you
select. Other calls will ring normally.
>Call Forwarding – Remote: All calls
to this number (does not include a line) will be automatically sent to a number
you select.
>Call Forwarding Remote Access: Allows
you to program Call Forwarding when away from your telephone.
>Caller Identification - Caller ID Number:
The number of the calling party is displayed.
>Caller Identification - Caller ID Name:
The name of the calling party is displayed.
>Call Waiting: If you are using your
line and a second call arrives, a tone alerts you so that you can place the
first call on hold and talk to the second caller.
>Call Waiting – Caller ID: The caller
ID displays Call Waiting calls.
>Distinctive Ring: A second numbers is
assigned to your line and calls to that number have a different ring.
>Selective Call Acceptance: Only call
from numbers you select will be completed. Others will get a recording.
>Selective Call Distinctive Ring/Call Waiting:
Calls you select will have a special ring or call waiting tone.
>Selective Call Rejection: Calls you
select will be sent to a recording when they call your number.
>Single Number Service (UCM): Incoming calls
ring additional lines or cell numbers.
>Speed Calling: Calls are made by using a 1 or 2 digit code.
>Terminating Call Manager: Restrict incoming
calls especially marketing or machine originated calls.
>User Transfer: Used with 3-Way Calling; the first and third
parties can keep talking after your hand up.
>Warm Line: Your line automatically
dials a selected number if you just pick up and wait for 30 seconds.
Direct In Dial Trunk: A special line
that forwards the number called to PABX equipment.
Direct In Dial Number Block: Associated with
Direct In Dial Trunks
Foreign Listing in Directory: Listings
for someone outside K & M's exchanges.
Maintenance Agreement: Repair of
customer owned wire and jacks will be repaired by K&M.
Off Premises Extension: Extension of
your line to a different location.
Trunk Hunting: Allows calls to a busy
line to be switched to an idle line.
Unlisted Telephone Number: Your telephone
number will not be given out.
Voice Mail: Calls to your line when it
is busy or you do not answer will be sent to our message service. Messages
can be review from anywhere.
MESSAGE SERVICES
Directory Assistance: Assistance in
obtaining a telephone number
PER OCCURRENCE SERVICES
Central Office Wiring: Connecting the
outside cable to the switching equipment.
Construction Over 1/2 Mile: A special
construction charge when a new customer requires service over 1/2 mile from any
current customer.
Network Interface: Establishing a
connection between the Central Office and the customer's wire.
PIC Selection or Change: Any
change of long distance carrier.
Premises Visit: Traveling to the
customer location.
Backup Battery: Additional battery to
purchase for fiber customer location.
Reconnect Relating to Payment: Service
Charge to reconnect because of payment reasons.
Returned Check: Check returned from
the bank.
Service Order: Charge for changing
billing and other records.
Standard Programming: Normal
programming of switching equipment.
Testing Service - Customer Premises:
Service call to the Customer when the trouble is located in the Customer's
equipment or wiring and the Customer does not have a Maintenance Agreement.
LOW INCOME ASSISTANCE REDUCTIONS
Nebraska Telephone Assistance Program & Lifeline
Service: A monthly credit on the telephone bill for qualified
customers. More Information.
If you have any questions, please contact the Business Office.